oh i just i end up at an access to them at sent him to it has very aware at system then if the community and that's it out in video i'm at an implant to lose and it has is the person had with his service to know a man that be him go lower the things that were up at the one you want to what was his work processes sale goes up through a series aspects of your related knowledge management the videos of a felony but serious so what to look at that the word cycle but about knowing that is only just very sure video uh if i could get a car if we lived there they should help ga that hurricane iniki whoa whoa whoa whoa want of a rock the notes did all the male slowly and hang on we're a go right to itself all i'm what if they should go and he thought he he needed rain in that say we know is that while the elderly and and the so thin thump thump i've of yes what what i i don't think of the top the the thing but the dead thanks in the pat tonight at ten thousand a night of the fifth if they got were were on our honor or i sell when killer for watching this video did the worker at the proper to old up yeah and an yet sandbox but the mayor was the inane and lightly need to go back where what does the man yo you need more than box i was you lacking the tools that and then not experience the experience so did the other gossip from the lock not he knew he knew where to look in the box but you know i use a book so the car with a lot i'm not trying that it doesn't work and so i'm not just messing around practical knowledge making sure yet whether or not you pick the right tools euphoria left the area of the shop right and he's lucky he bought his way to her house the common sense it's okay that's endeavored to well ladies as an immense says at me and we just had a right it's our store uh oh oh oh yet have a good i'd get into college and saw that and i will end in a very it's essence you are if you are about lady and this was your car and you had backup retain your hand while we do to fix the problem what asked vannatter i'd the what the piazza not they have so-so so this is sheila weller is it not do you not have people like you would get is a fall in the world today yen in that job did they have the proper training did they have the proper orientation are they being properly evaluate monitored by their leadership these are real world situation just isn't you know you we all have tried i was so why why why did say this video because it takes more than just the book it takes experience and knowledge it takes the right tools takes the right sort of leadership to correct the problem you see it she didn't stop the problem that she teaches let go watch her private being beaten that all right so now so you had a guy had two chances to think about you need incredible knowledge we did our exercise over here and now we're in talk about but bob eight is a publication fault forty eight the three step process him out to risk assessment so disengage and seeing a freak out there who says what looks like but let's talk about the processes that water the doctor risk assessment the first step in the conductor russ assessment why per pair management had them on board didn't understand what is that we're finally accomplished we've been talking about that for three days of culture benefits the rest number two you wanna make she's got the right assessment factors you're looking at the right to write areas and i'm not sure you assessment factors we use up all the world activities in the very simple number three on the step one prior art size of positions sometimes you can't do everything at once to use scene information of the organization that types of positions you i'll try to bring you prioritize which way to look at first his operations is weighing answers in engineering is an army is uncertain scientists so sometimes you have to prioritize you up and awful pilot group and you have to focus on that pile i stepped to the turman implement the plan so this case is thought to inventory knowledge got killed clusters the sa assess cyclicality doctor your plan we're talking about that corny review the retention plans all talk more about that to implement the knowledge attention once it finally it's marcher evaluate the progress of the plans so sambo three step process just like naked eye kate right there on a person potter third al gore in the out forgotten the zarrella forgot to sugar robot away i used the wrong crowd i used gunpowder and senate and i've got it i don't yes so why my wife is not what we got it uses that one roger was risk assessment designed to identify workers with potential for knowledge losses great is the most immediate there are two factors we looked at today we look at that time a total loss retirement who it at the position for the county and we discussed it right we look at the job description and we look at that and maybe individuals profile in which fuhrman what did he bring to the position and what were the city is or hurts bernie and says ally use or he i mean a generic way so please ladies don't take offense to bob and we will look at all those factors look at you know who are now how is she worked with that individual what was she yet burnett organizations will it all those factors no wait we provide steps of folks identify workers were actions to mitigate losses may be needed week so here's our look at who sat in this ebersole abetting the agency document h. c. dot this is less than one years this particular document says two years as came out that tennessee valley authority got to this particular period depends on your organization it sure is a show of appended you may be okay for for for all for two years within two years it may be all you okay for one year it depends on your organization so don't let that the years of service be too confusing but the importers there or that person is going very very soon that's the message they're the one you get that information from five you get the aid nutritional risk factor pop human resources what well as house can get are you ass of parson yes or no the law i had all hold on that a ride all in a year what with the fbi go if it could blow off the u. to be fair trial and that and that shall are or what is that specials that will understand that so it which shows that the the little time that's a you know there she change if he had died yes right totalitarian first of all who so here's why tell you that here's how we do it at my company we use and i'm alex model pellets of the behaviors of the individual based on the benefit program that's offered for retirement ellie model history tells us based on history we come up with a probability moll were correct ninety percent of the time it's better than nothing number two we assay individuals this question or you see yourself the next two to three years were you were you see yourself theoreticians to three years or i asked him about retirement borrowing why because an individual can leave an organization are the job not their retirement but for all their career opportunities elsewhere or think about that because we have a whole new generation of workers when this was put in here this was put in there because of retirement but now we have movement within the organization so the treasure was back in a crack they may not be based on retire and maybe based on friends of people will live from organization age organization be so passive question for you see yourself with your job here houses tell you how long does something spanner in our organization so i understand those characteristics which are minors just want bye is that clear so they now about what you just saw during your cases what'd you worried about those people or they'll likely to leave look in two months for three years there was closer all those documents so look for those close your purposely put in there but why it is not that easy pickings yet those clues that easy that life was that easy i would react her teaching and i would have a great jessica medallion my wife was enviable the seattle a mere one of them in the five to life is not that easy but people give you clues by what they tell you how the act and based on france historical trends would you do a good clue right it's less good position is that you much more difficult you got that you thought treacherous was difficult position risk is even more difficult here you're looking for two things you looking for knowledge as very mission protocol but it's undocumented annually so the key word here are chronicle and you need knowledge someone help you with us maturity in simple terms of imports amazed terms of apartheid's i apologize that's my point of reference reactor operators which is incredible knowledge slices reactor operators critical knowledge i found it they're not operate their reactor how many are there general eight almost plants is generally about what a job to a hundred depend on the size of quiet so is more than one or two right so it's not unique knowledge is it now now think about that specialist that was only individual who sits in the corner of an office what she does every day that she takes calculation measurements from vibrations from pipes as she takes his thermal readings and she performs a complex calculations as she uses that calculation to determine at that pipe is gonna happen last one year or ten years a.'s john for erosion corrosion calculations very very important a killer plans erosion corrosion calculation awarded type of work although orgy should ring a bell now i mean you i have of her alley that that one girl in the corner of the opposite way we had got to now what a lot of technicians got to take the reins an encore offices at one young lady young lady who doesn't calculations she's she's for some reason that's her thing she really enjoys it sound familiar to you does she have unique and chemical knowledge you bet is she likely to retire as a young lady nah bah she could move 'cause nobody talks are heard but so they get mad about her dry oh what about h. r. people do we have a i'm a sharp first i think i'm imports i think an important ally important in the scheme of things i'll probably bottom line that mission critical knowledge if i was so late today did you replace me with the narrator person probably sell right remember i said you can build all or why that's how if you could easily by that tao and i'll pull let her fishes for your organization that will never be a four or five this is readily available in the workplace the bout that now for some countries i may be hard because it's new they're developing that skill set so why may be readily available unites states as we get too much of them may not be ready available for comfort so it varies the pain on the whole turn your organization here and to think about that your country has your policies allows expatriates to commend him for help you with that a mediator for so this is a bold new color is a global market anymore so you may not have the expert your country but maybe in a sister r. country or her organization you have relationships with all right yes hi yeah only in slavery out hey ted i those lies air okay john were slaves be be be but you are able to be now for a thief is a war it's some are the licensing is different i have to put that person sir my licensing program that will be faster because he or she ari has a license that the same yeah so that puts her to wrap up time is is quicker but there would go back to your pipe lines so we're major pipelines it is your organization zvornik apartheid is operators for our indian scientists right you bring him in you're giving him or her research the two primary research undercurrents of our work for senior scientists were being measured seven years you might have a pipe weisel look at what your pipelines are or where their acts okay so lasting or talk about is is don't let this bob proceed your bread and cheese variety too much be very careful the case you say you know what it's in a procedure so we'll have to worry about happy because everything she knows is that written down but guess what yes i just showed you a video that was already analysis that the was into the points of me take that book into the work see you got a college town of your documentation is insufficient and i said something to do it independent of anybody providing guides now tell you i've never really got me out that's been that clear i like configuration man back your entries in brittany either right undoubted sometimes on very clear guess constructions of what you've done a very good job with that part of all step on the step tan are complex process simple process is maybe but not him most is that you do in our day to solace his complex came you take sam is never have an assessment of our organization now may have read the documents put him in a film an assassin an organization would they be successful now yet it's per se your lives so be careful what the interpretation these are guys and that thing use him as guides you'll help you focus rightfully the right way they will not solve all your problems all like to think the one who but they will build bigger give you the right direction okay the filing it gets him you get torres you get people to twenty twenty five a higher risk this is where you wanna put your priority first number one we have limited resources number two six to nineteen would be a priority unintended victims high importance keep keep keep your eye on them be aware of them i will tell you that's what i did it why is this methodology i get the engineering those in ten years wanting to do just malls he's a free now and gloria for an afro stay with poll numbers it's easier don't go factions that don't buy alicia in the methodology aileron today that we use the poverty that can get away from that i got stolen at the same answer it depends iago pencil what's your organization i got tired of arguing the math neural not lawson mapping out and and forgot about what the engine result was there are going over gospel points i saw them you do you do all this matrix nice people got blown this is the one to our focus on first once you focus on zack get an enemy that would you focus on but not as to why this is blue the reason why this is a blow is because the physician rest factor the stock they know is a five so why to go leaving is low you cannot ignore them just because his verses of five and a bet with you one year in your your your computer technician that's a very important job they know everything about that system and blood they walk out the door that's it in crashes your honor this is for awhile so you've read you can forget about this this is a whore why so i'm losing my trip out west the visible when they do and there's endeavour why is to capture the knowledge weren't talk a little more about that we have toppled what about that there's no way to do interviews the action plans identifying ah documents as a member different processes bob jersey or new processors in question years these are all available to you indeed so for me i need got to work out their practice questioning today in his budget of training so modify his retainer mitigate there's an awful waste it is to think about this sometimes the right solution on some liver or nigger but all knowledge is to get rid of that knowledge or no i mean by that king junior now you've got somebody in this is a challenge we have a poverty l. want systems the best example if you you cannot replace fire out but his only makes a day or so you have to change the vigil so why somebody who had very good experts in our walk today tomorrow and the digital system in the snow all his knowledge no longer a need for critical so that's it that's it for example another really example was during that are all you guys don't know this is usually yon but during two thousand fifty year two thousand scare jeremy's to hear people were experts on both the delegates offering term and it's going from tooth out nineteen ninety ninety thousand call causes is in the crash was nineteen people were in a man they were making we're the big money that states january second of two thousand when nothing happened the fundamental right that's all i can that's a real life example we talk about training we got rather odd rotations and i'm a documentation bipolar step three step three is that putting an action plan together this is a yacht this is an example of an action plan we identify your quarreling forces how you wanna manage it what do you need a unit that when they go through this foul play on to my show you the palo verde the steady suffered extensive detail so some jobs here's the way to some ways we can all of that we have opposition special fluttered goal installation cable and a special structural dynamics soulless what go what we see here what this is one there's some lord owen's we have yet mr right out of it boils training so let's look at electrical cable specialist knowledge and spiritual aid to wiring cable on live tv sides just very important and get it is it in this jury expert they're sick you work industry that's for al why would make you work but industry experts not just black expert industry experts roger law represents the company i triple a. that's you know zen why troubling stands for what is it oh that's right industry ought to go into their system to another brian ford people he say oh i think they are i think nature people more for it maintains a volume of john also want to various is a capital i ever saw this and an go walking their experiences as a man y'all the loop but has he or she betrays i'm leon maintains industry contacts and is that this is a very important for our want to remember this that goes to guide not without this is pursuing go to nurture problem very important about that the azevedo someplace else i get a risk assessment in our company and i found out and adam adnan corny or any need for corner come on because she was born in the audience was in damage control center it was is and when she knew everything and she was made him one of wall and she left things fell apart that is the truth because we relied on relationships and our process but it's so let's look at the specialist better off a dynamic specialist martin spirits dylan was structural dynamics integrity are important governors analysis and testing vibration fifty hide aerodynamics for the yacht in the peace this is odd this is what you're with your own this is a love your cracking in the piping i'm gonna serve as representative on operate at another standard your standard charge for why billy i assure you telling fighter group was it at our nadler visited most docile expert in charlotte two players will always away said was it if they're still out on i'll maybe they have in this area personally so as a party important but stolen money is it that is all only for a ah so how would you score that person so there's some tiles the west critical knowledge at taco what about that so what's think about this so we go back to this one i would just go this one right here in terms of position position rest not not not that treacherous position arrest how to score that one based on the words you saw bye in every line did anybody score that four out of curiosity not that strong visits rick's interpretation okay look at everything over a year i'm thinking group so groups of us for that will last the oldest gossip are specialist dynamic ah structural dynamics would that be a fire would that be a forearm for you are you all agree the three corps interpreter of the penny i'm about timeliness of those two people okay does that help yet can a filter that road think through the logic behind that priorities said a bizarre are important people by taking it to them all the same time was you really a lot of money you can do that why all right positions outside just just opposite positions at all let's identify which was a big my empirical knowledge to zurich think this is funny this is i didn't put this together by liked it i kept it specialist contain only contrary for airborne percent of the city's got rock and i'm oliver outside odd year operator ice president well those vice president people had a major medical knowledge not my book the professor to gerald personal services the song i think they do in israel and since then by the station manager what they're going to paris and he inspector and he inspector liable for a nicer that job for these are the guys are new generically to do the x. ray of the pipes will for inspection is very hard to get the can only get up for what another level three inspector you get i get up by the one applies orleans you go to class thoroughly unavailable for inspector can give you that certification fleming said that's a sweet deal there are in demand that you're looking for another career it's a good one plant manager and and i a second ago secretary what the bombing of the premise trainee welding specialist in opposes the young the thing to those who have those group on all of this stop this is where you cannot live so why do you think we did this i think these are the ones that papa uh niggers that have very very well his training very focused war well the specialist inspectors you know that that's a shortage in the u. s. right now because we stop building a killer plans we stop haven't welders please have a lot of welders we have skills training people on this area guess what we don't have any more well in school so this is an area you're seeing more morse will start to emerge eric cricket out yet so they got what you think still are some to fred would you change your analysis and yet it okay it gift is well known as then let the offense them the dead but as c. d. year that good an idea of slipper the engine as we have look at that the f. c. east from sixteen to two eighty danielle whether what sixteen grove nor can you explain why with all what they thought that i am in their first case that they pay their recent thinking it he's recognize them in the annex first and he's been looking into company by twenty six years soul would think he has actually the commode it's about the air pump the death toll in new ingenious hyatt's on training so we think that they're poses a risk factor these four and officials expect put these photos because they use in the schools to do it so to retire being three years in two more years o. k. somebody killed seven book but the fact that even as these between four and five maybe thought dole and when you look at night i will see you go from sixteen to twenty five he said it's about that wolf all understanding approaching so poised to upset and why do you think is five an awful lot a few we predicted that we can in fact there is five because then experts is gonna retire next year from the man in the position luis de facto we ought to put it by it because then the other thing he's still need three to five years to reach that proficiency now you see you have both taking into account the same sentences and the same things that when it's safe one year but he said that he might stay three more and they proceeded okay he might sleep he bought a new clothes in it that's think that more clothes than that the position he would even when he and he says that to show you that peace is not the absolute numbers and it's it's a question of trying to get out the easily summer advocates that's where you have to step foot in the west and acrid media and the spending which one is the barrels creepy got on the city then manhasset cable specially stomach energy let to do uh i said good insisting that i so i think it is eleven at because he's getting a bum that duty of the current promised are those who die in an invalid and that is to school and cubs' new de commissioning decommissioning bronze sensitivity issues if maybe michelle is heading to atlanta that's it okay in a case of that less than a message maybe the job is aimed at them okay why c. is going to live a quiet day we simple moslems and the vaccine days a year was that there always will almost said yes and he is expressed a lot bullying you seem to be able to his abs saw him he is lawless markets call so i think he is gay is more important okay let me easily flat with that medicine press your hands one is lift cables can you put wood and well here's my opinion the cable specialist because the plant manager has succession planning commissioner manager for being developed for leadership positions that tactic if you lost your cable specialist and you had charges with your trickle processes you would not be able to operate members mission protocol to the organization secure liability of the plot yes hit in a case that a comment but not a cop went to the awesome pussy says without license requirements so but if you don't have wi-fi passing a second hostesses double still isis and classmen each of these gloves then selling any day case there was this bike riding the success of planning has been carefully planned and they'll show that when the plant mitchell useful by reason of that there is another one but i see see chases where five money to the concert very very critical because we're running out of modified successes and we can actually my clothes license because of that thank you in any interesting i think yankee boa aims in amman important because as i also been altered to see somebody and not let go on sign on sex eighty eight because followed his campaign is a hand he feared guess technical skills on a day having tea is a kenneth calloway cables thistles most important in people say hey think tesla limit is that the visit aviary except long hair what you think of the cell phone that it is also have some absolutely right left and then i was saying is that you had a licensed lesson that it's not possible to replace you cooked its unique it comes at a taxi then you have to close in youth a lot of money so if absolute see also that which is not the case here that day and i think that they're comment is very very intimate terms of i'm